Refunds and Returns Policy
Effective Date: April 7, 2024
Thank you for shopping at bluescreendefenders.com, operated by DAREL Inc (“DAREL,” “we,” “us,” or “our”). We want to ensure your satisfaction with every purchase you make from us. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 days from the date you received an item to return it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. After inspecting the item, we will immediately notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Depending on your card issuer’s policies, you will receive the credit within a certain number of days.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at:
DAREL Inc Alterman Natan 44/6 Herzeliya, Israel Email: erezdarel@gmail.com
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at erezdarel@gmail.com with details of the product and the defect. We will work with you to resolve the issue as quickly as possible.
Exchanges
If you would like to exchange an item for a different one, please contact us at erezdarel@gmail.com to discuss the exchange process. You may be responsible for any price difference between the exchanged items, as well as any additional shipping costs.
Cancellation Policy
You may cancel an order within [insert number] hours of placing it for a full refund. Once your order has been shipped, it cannot be cancelled, but you may still return the item for a refund in accordance with our Returns Policy.
Exceptions
Certain items are not eligible for returns or refunds, including personalized or customized items, gift cards, and clearance items. Additionally, we reserve the right to refuse returns or refunds for items that are not in the original condition or that are returned after the specified return period.
Changes to This Policy
We reserve the right to update or modify this Refunds and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this page periodically for any updates or changes